Accessibility Statement for Gardener Temple

Gardener Temple is committed to ensuring that visitors to the Gardener Temple area experience a welcoming, safe, and inclusive environment. This accessibility statement explains our approach to physical and digital accessibility, including our commitment to WCAG 2.1 AA compliance for online content and our ongoing efforts to improve access in the temple grounds. We recognise diversity in ability and endeavour to make the site approachable for everyone.

We provide clear, visible wayfinding, accessible entry points, and step-free routes where practical. Staff receive training to assist visitors with mobility and sensory needs. The temple precinct includes accessible seating, designated quiet areas, and accessible toilets to serve the needs of visitors to the gardener temple site. Our approach balances historic preservation with practical accessibility improvements.

Digital accessibility for the gardener-temple and associated visitor resources is an important focus. We design digital materials to support screen-reader support, captioned media, and clear semantic structure. Key digital commitments include:

• WCAG 2.1 AA compliance as a baseline for content and functionality;
• support for screen-reader support across rendered pages and downloadable materials;
• keyboard-accessible navigation for online booking, maps, and informational kiosks.

Our onsite kiosks and information terminals are configured to accept keyboard navigation and offer high-contrast display options. Where touchscreens are in use, alternative non-touch methods are available and clearly signposted. We test interactive elements to ensure users can rely on consistent tab order and visible focus indicators; these measures help those who rely on keyboard navigation or switch devices.

To make the Gardener Temple area more accessible for people with visual or auditory impairments, we provide audio descriptions for selected tours, tactile maps where feasible, and enlarged print materials on request. We aim to deliver an inclusive experience that supports both digital and physical engagement with the temple's gardens, shrines, and community spaces.

We also work to ensure that our content is understandable and predictable. Headings, lists, and landmarks are used to create a clear reading order. Where possible we provide multiple formats for key documents so visitors can choose the format that best suits their needs. Consistent labelling and alt text are provided for images and illustrations to support comprehension for assistive technology users.

If you need help while visiting the temple for gardeners or the wider Gardener Temple area, trained staff are available to provide assistance. Service animals are welcomed in accordance with local regulations, and accessible parking and drop-off points are identified to help visitors arrive and move around comfortably. We continue to upgrade paths and seating to improve accessibility across the grounds.

We recognise that no site can be perfectly accessible to everyone at all times. To address specific needs we invite accessibility requests and accommodation enquiries; please contact our accessibility coordinator using the contact channels published in official visitor information or at the venue. Requests for assistance or alternative formats will be handled promptly and respectfully, and we will work with you to identify reasonable adjustments.

Ongoing review is part of our commitment. Accessibility testing, user consultations, and staff training are scheduled regularly to maintain compliance with standards and to respond to new requirements. We aim to provide a meaningful experience in the gardener temple precinct and respond to accessibility requests in a timely fashion. Thank you for helping us make the Gardener Temple and its area more accessible for everyone.